AIdtogrow Return and Refund Policy
1. Scope of the Policy
This Return and Refund Policy applies to all subscriptions and purchases made through AIdtogrow services, including but not limited to learnyourown.com and leonidastrainer.com.
2. Refund Period
Customers are entitled to request a full refund of their subscription within the first 5 calendar days following the initial payment date of the subscription.
3. Conditions for Refunds
- Request Within Period: Refund requests must be made within the stipulated refund period.
- Service Status: Refunds apply to both used and unused services, but the amount refunded may be prorated based on the usage.
- Purchase Verification: The customer must provide valid proof of purchase.
4. Refund Request Process
- Request Form: Customers must complete a refund request form provided by AIdtogrow, available on here.
- Required Information: Full name, registered email address, and transaction number must be included.
- Supporting Documents: Where applicable, customers may be asked to provide additional information or documents.
- Processing Time: Refund requests will be processed within 10 business days of their receipt. Customers will be notified via email once the refund is processed.
5. Refund Method
- Refunds will be made using the same payment method used in the original transaction.
- In cases where this is not possible, AIdtogrow will arrange an alternative refund method with the customer.
6. Non-Refundable Charges
- Certain charges, such as transaction fees or service charges, may be non-refundable.
- Customers will be informed of any non-refundable charges prior to completing the purchase.
7. Subscription Cancellation
Subscriptions can be cancelled at any time, but refunds are only available within the refund period as stated.
8. Contact
For any questions or requests related to this policy, please contact support@aidtogrow.com
9. Legal Compliance
This policy is made in compliance with local and international laws and regulations regarding e-commerce and consumer rights.
10. Changes to the Policy
AIdtogrow reserves the right to modify this policy at any time. Changes will take effect immediately after they are posted on our website.